Profile

Juan Carlos Muñoz recibió el PhD en Ingeniería Civil y Ambiental y el MSc en Ingeniería Industrial e Investigación Operativa de la Univ of California at Berkeley en 2002.
Sus áreas de investigación son las redes de transporte, el tráfico, la logística y el transporte público. Lidera el Across Latitudes and Cultures Bus Rapid Transit Centre of Excellence (www.brt.cl) financiado por la Volvo Research and Educational Foundations. Este Centro contempla la participacion de miembros de la PUC, así como de MIT, University of Sydney, Instituto Tecnológico de Lisboa y EMBARQ. Es también Subdirector del Centro de Desarrollo Urbano Sustentable (www.cedeus.cl).
Fue asesor el 2003 y 2004 del Ministro de Transportes y Telecomunicaciones para el plan Transantiago y en el 2008 fue miembro del comité de expertos creado por este Ministerio para mejorar el proyecto Transantiago. Fue miembro del Directorio del Metro Regional de Valparaíso desde el 2007 al 2010 y asesor del Presidente de Metro de Santiago en el mismo periodo. Desde marzo del 2014 es Director de Metro y Asesor de Transantiago.
También se dedica al diseño de turnos flexibles de trabajo para conductores de transporte público y trabajadores de retail. En la actualidad, co-dirige la empresa Shift-UC dedicada a este último objetivo proveyendo soluciones cuantitativas a problemas de recursos humanos. Esta empresa asigna turnos de trabajo a más de 30.000 personas semanalmente en Chile, Colombia, Argentina y Perú.
Es miembro del Editorial Advisory Board de la revista Trans Res B, del Transportation Research Board Committee on Transportation in Developing Countries y de los Comités científico Internacionales de las Conferencias CASPT (Conference on Advanced Systems of Public Transport) y Thredbo (International Conference on Competition and Ownership in Land Passenger Transport). Organizó el International Workshop on Bus Rapid Transit en el 2008.

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Keywords from publications

Title Year Doi
On the effect of operational service attributes on transit satisfaction 2020 https://doi.org/10.1007/s11116-019-10016-8
On evasion behaviour in public transport: Dissatisfaction or contagion? 2019 https://doi.org/10.1016/j.tra.2019.10.005
Understanding public transport satisfaction: Using Maslow's hierarchy of (transit) needs 2019 https://doi.org/10.1016/j.tranpol.2019.06.005
Extended Methodology for the Estimation of a Zonal Origin-Destination Matrix: A Planning Software Application Based on Smartcard Trip Data 2018 https://doi.org/10.1177/0361198118796356
Modelling service-specific and global transit satisfaction under travel and user heterogeneity 2018 https://doi.org/10.1016/j.tra.2018.05.009
Application of an incentive for bus drivers to achieve an improvement in the quality of service 2020 https://doi.org/10.1016/j.retrec.2020.100908
Public transport reliability across preferences, modes, and space 2022 https://doi.org/10.1007/s11116-021-10188-2
Headway variability in public transport: a review of metrics, determinants, effects for quality of service and control strategies 2022 https://doi.org/10.1080/01441647.2021.1977415
Route based equilibrium assignment in congested transit networks 2021 https://doi.org/10.1016/j.trc.2021.103125
Factors that affect the evolution of headway variability along an urban bus service 2021 https://doi.org/10.1080/21680566.2021.1906350
Housing and accessibility after the COVID-19 pandemic: Rebuilding for resilience, equity and sustainable mobility 2021 https://doi.org/10.1016/j.tranpol.2021.05.006
The impact of using a naive approach in the limited-stop bus service design problem 2021 https://doi.org/10.1016/j.tra.2021.04.018
The Displacement of Santiago de Chile's Downtown during 1990-2015: Travel Time Effects on Eradicated Population 2020 https://doi.org/10.3390/su12010289
Travel preferences of public transport users under uneven headways 2021 https://doi.org/10.1016/j.tra.2021.02.012
Public transport accessibility accounting for level of service and competition for urban opportunities: An equity analysis for education in Santiago de Chile 2021 https://doi.org/10.1016/j.jtrangeo.2020.102919
The role of perceived satisfaction and the built environment on the frequency of cycle-commuting 2021 https://doi.org/10.5198/jtlu.2021.1826
The impact of fare-free public transport on travel behavior: Evidence from a randomized controlled trial 2021 https://doi.org/10.1016/j.regsciurbeco.2020.103616
Efficient shift scheduling with multiple breaks for full-time employees: A retail industry case 2020 https://doi.org/10.1016/j.cie.2020.106884
Technology choices in public transport planning: A classification framework 2020 https://doi.org/10.1016/j.retrec.2020.100901
Estimation and prediction of dynamic matrix travel on a public transport corridor using historical data and real-time information 2021 https://doi.org/10.1007/s12469-020-00255-9
Understanding accessibility through public transport users' experiences: A mixed methods approach 2020 https://doi.org/10.1016/j.jtrangeo.2020.102857
Comparing social costs of public transport networks structured around an Open and Closed BRT corridor in medium sized cities 2020 https://doi.org/10.1016/j.tra.2020.06.005
An analytical model for controlling disruptions on a metro line 2020 https://doi.org/10.1016/j.trc.2020.102669
Localising urban sustainability indicators: The CEDEUS indicator set, and lessons from an expert-driven process 2020 https://doi.org/10.1016/j.cities.2020.102683
A stochastic model for bus injection in an unscheduled public transport service 2020 https://doi.org/10.1016/j.trc.2019.05.029
The danger zone of express services: When increasing frequencies can deteriorate the level of service 2020 https://doi.org/10.1016/j.trc.2019.05.013
A comprehensive perspective of unreliable public transport services' costs 2020 https://doi.org/10.1080/23249935.2020.1720861
The underlying effect of public transport reliability on users' satisfaction 2019 https://doi.org/10.1016/j.tra.2019.06.004
How Uneven is the Urban Mobility Playing Field? Inequalities among Socioeconomic Groups in Santiago De Chile 2019 https://doi.org/10.1177/0361198119849588
Integrating Frequency Setting, Timetabling, and Route Assignment to Synchronize Transit Lines 2019 https://doi.org/10.1155/2019/9408595
Effect of a major network reform on bus transit satisfaction 2019 https://doi.org/10.1016/j.tra.2019.04.002
The Role of Accessibility to Public Transport and Quality of Walking Environment on Urban Equity: The Case of Santiago de Chile 2018 https://doi.org/10.1177/0361198118782036
Multiskilled workforce management by utilizing closed chains under uncertain demand: A retail industry case 2019 https://doi.org/10.1016/j.cie.2018.11.061
Real-time recovering strategies on personnel scheduling in the retail industry 2017 https://doi.org/10.1016/j.cie.2017.09.045
Alleviating a subway bottleneck through a platform gate 2018 https://doi.org/10.1016/j.tra.2018.07.004
A new solution framework for the limited-stop bus service design problem 2017 https://doi.org/10.1016/j.trb.2017.08.026
Reducing metro trip times and energy consumption through speed control, holding and boarding limits 2017 https://doi.org/10.1080/23249935.2017.1332113
Understanding what elements influence a bus driver to use headway regularity tools: case study of Santiago public transit system 2023 https://doi.org/10.1080/23249935.2022.2025950
Identifying and visualizing operational bottlenecks and Quick win opportunities for improving bus performance in public transport systems 2022 https://doi.org/10.1016/j.tra.2022.08.005
Fare evasion on public transport: Who, when, where and how? 2022 https://doi.org/10.1016/j.tra.2021.11.027
Improving Participation for Sustainable Transport: Testing CoAXs Amidst Controversy Around a BRT Project in Santiago, Chile 2023 https://doi.org/10.1177/0739456X231186969
Improving the performance of headway control tools by using individual driving speed data 2023 https://doi.org/10.1016/j.tra.2023.103761
A discrete-event public transportation simulation model to evaluate travel demand management impacts on waiting times and crowding conditions 2023 https://doi.org/10.1016/j.jpubtr.2023.100075
When should shelf stocking be done at night? A workforce management optimization approach for retailers 2024 https://doi.org/10.1016/j.cie.2024.110025
Headway regularity as an attribute for classifying bus drivers 2024 https://doi.org/10.1080/23249935.2024.2337737

School Co-Authors

* Authors who are no longer vigent are not clickable.

External Co-Authors

  • Yerly Martinez-Estupinan
    2 publications
  • Kari E. Watkins
    1 publication
  • Virginia I. Gonzalez
    1 publication
  • Kari E. Watkins
    1 publication
  • Jaime Soza-Parra
    1 publication
  • Cesar Augusto Henao
    1 publication
  • Jorge Fuenzalida-Izquierdo
    1 publication
  • Ignacio Tiznado-Aitken
    1 publication
  • Yerly Martinez-Estupinan
    1 publication
  • Giovanni Vecchio
    1 publication
  • Renata Munoz
    1 publication
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